Customer Service
ITG Futures is committed to creating open and accessible support for our customers. All the agents are trained to answer your questions about your account and all our available trading platforms. Our tech support and trade desk provides assistance during regular business hours. In addition, below we have several help options available that provide quick and effective access to the information needed.
PHONE SUPPORT
Call Direct: +38 (095) 785-2696 | +1 (312) 718-9016. If calling during off-work hours leave us a voicemail. We will contact you as soon as we receive your message.
SUPPORT FORUM
Interact with our support team, advanced developers, programmers and fellow traders around the world.
Visit Forum
LIVE CHAT
Contact our support team for assistance through our Live Chat with just one click. Click on the Chat Botton at the bottom of the page to start the Chat.
REMOTE SUPPORT
It is a technology that allows ITG Futures technical representatives to connect to a client’s remote computer in a different location.
EMAIL SUPPORT
Please feel free to send us an email at with any technical support questions. We will respond as soon as possible. Email: support@itg-futures.com
VIDEOS & GUIDES
We have a library of pre-recorded training videos designed to make your learning curve quick and enjoyable. View the Video Library
WEEKLY ONLINE CONSULTATIONS
Weekly FREE online consultation. Get help or have your questions answered via Zoom video conference every Wednesday from 05:00 PM - 05:30 PM ( GMT +3). Please fill in the form below to let us know that you will attend the meeting.
Meeting ID: 858 8259 2616 ; Passcode: g2qxh7
CUSTOMER SUPPORT
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Dedicated Support