Customer Service

ITG Futures is committed to creating open and accessible support for our customers. All the agents are trained to answer your questions about your account and all our available trading platforms. Our tech support and trade desk provides  assistance during regular business hours. In addition, below we have several help options available that provide quick and effective access to the information needed.

PHONE SUPPORT

Call Direct: +38 (095) 785-2696 | +1 (312) 718-9016. If calling during off-work hours leave us a voicemail. We will contact you as soon as we receive your message.

SUPPORT FORUM

Interact with our support team, advanced developers, programmers and fellow traders around the world.
Visit Forum

LIVE CHAT

Contact our support team for assistance through our Live Chat with just one click. Click on the Chat Botton at the bottom of the page to start the Chat.

REMOTE SUPPORT

It is a technology that allows ITG Futures technical representatives to connect to a client’s remote computer in a different location.

EMAIL SUPPORT

Please feel free to send us an email at with any technical support questions. We will respond as soon as possible. Email: support@itg-futures.com

VIDEOS & GUIDES

We have a library of pre-recorded training videos designed to make your learning curve quick and enjoyable. View the Video Library

WEEKLY ONLINE CONSULTATIONS

Weekly FREE online consultation. Get help or have your questions answered via Zoom video conference every Wednesday from 05:00 PM - 05:30 PM ( GMT +3). Please fill in the form below to let us know that you will attend the meeting.
Meeting ID: 858 8259 2616 ; Passcode: g2qxh7

CUSTOMER SUPPORT

TRADING DISCLOSURE

Trading Futures and Options on Futures involves a substantial risk of loss and is not suitable for all investors. You should carefully consider whether trading is suitable for you in light of your financial condition, circumstances, and industry knowledge. You may lose all or more of your initial investment. Opinions, market data, and recommendations are subject to change at any time. Past performance is not necessarily indicative of future results. Full Risk Disclosure | Privacy Policy / Legal | GDRP Policy

Copyright © 2023 · ITG FUTURES. All Rights Reserved.

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